Reference

Privacy Policy: What We Keep, What We Share

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the platform secure. This policy explains what information we gather, how we use it and who can request changes or deletion.

Account verificationPayment processingDevice access logsSupport historyCookie preferences
k baji Privacy Policy: What We Keep, What We Share
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to review what information we hold, correct a detail or request deletion, contact our support team through live chat or email. We verify your identity before processing data requests to protect your account. Most inquiries are handled within a few business days.

Live Chat Open the chat bubble in the bottom corner of any page and ask for the privacy team. We verify your account before sharing or updating personal data to keep it secure.
Email Support Send your data request or privacy question to our support email listed in the footer. Include your registered mobile number so we can match the ticket to your account and respond quickly.
Account Settings Log in and check your account dashboard to update contact details, review recent logins or adjust cookie preferences. For data export or deletion requests, reach out through chat or email.
DATA PRACTICES

How We Handle Privacy on the Platform

We built privacy controls into the account flow so you can see what data we collect, update details when they change and request removal when you close your account. Here's how each layer works and where to make changes if you need to.

Payment Data

We store bKash, Nagad and Rocket transaction IDs to match deposits and withdrawals to your account balance. We do not keep your wallet PIN or full account credentials, only the identifiers needed to verify transfers.

Device and Session Logs

We record IP addresses, browser type and login timestamps to detect unusual activity and keep your account secure. Session cookies remember your preferences during a visit; persistent cookies track device recognition for faster logins.

Gameplay Records

We log the games you open, bet amounts and round outcomes to resolve disputes, calculate rewards and meet operational record-keeping requirements. These logs are anonymised when shared with game providers for technical troubleshooting.

Data Retention and Deletion

We keep account and payment records while your account is active and for a reasonable period after closure to handle disputes or regulatory requests. To delete your data, contact support with your registered mobile number for identity verification.

Privacy Policy FAQ

We collect your mobile number, email address, preferred username and payment identifiers like your bKash or Nagad account reference. This information verifies your identity for withdrawals and matches deposits to your account balance.

We share transaction details with bKash, Nagad and Rocket to process deposits and withdrawals. Game providers receive anonymised gameplay logs for technical performance. We do not sell your personal information to marketing companies or data brokers.

Contact our support team through live chat or email with your registered mobile number. We verify your identity and send a data export within a few business days, listing account details, payment history and support tickets.

Yes. Contact support to request account closure and data deletion. We remove your personal details once we complete any pending withdrawals and meet our record-keeping obligations, usually within a reasonable period after you confirm the request.

We use session cookies to keep you logged in during a visit and persistent cookies to remember your device for faster future logins. You can adjust cookie preferences in your browser settings or account dashboard.

We encrypt payment data in transit and store only the transaction ID needed to match your deposit to your account. We do not save your wallet PIN or full credentials, and all transfers happen through the official bKash or Nagad gateway.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.